SMS Terms of Use
By “Opting In” to or using a “Text Message Service” (as defined below) from National EAP, you accept these Terms & Conditions.
THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND AWAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW.
This agreement is between you and National EAP or one of its affiliates. All references to “National EAP,” “we,” “our,” or “us” refer to National EAP, 490 Wheeler Road, Suite 102, Hauppauge, New York 11788
1. Definitions
“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
2. Consenting to text messaging
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our Privacy Policy, incorporated herein by reference.
3. E-Sign Disclosure
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.
4. National EAP (NEAP) Text Message Service Privacy Policy
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general Privacy Policy, incorporated by reference above, which may govern the relationship between you and us in other contexts.
5. Costs of text messages
We do not charge you for the messages you send and receivevia this text message service. But message and data rates may apply, sodepending on your plan with your wireless or other applicable provider, you maybe charged by your carrier or other applicable provider.
6. Frequency of text messages
This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).
7. Opting out of text messages
If you no longer want to receive text messages, you mayreply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, orUNSUBSCRIBE. As a person-to-person communication service, opt-out requests arespecific to each conversation between you and one of our employees and theirassociated phone number. After unsubscribing, we may send you confirmation ofyour opt-out via text message.
8. Contact us
For support, please contact us at 800-624-2593 or visit our Contact Page.
9. Binding arbitration, class action waiver, and severability clauses
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration on an individual basis. You waive any right to bring or participate in a class action or class arbitration.
If any part of this agreement is found unenforceable, theremainder will remain in full force and effect.